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Our vision is to make secure, efficient and innovative IT available to every business.

Our clients include small businesses (SMB) as well as large corporate customers. But of course, the service structure and needs vary depending on the size of the client.

We provide every company without distinction with quality and above all secure it services that reflect their needs, including clear and predictable pricing.

Within IT outsourcing we provide:

Service Desk with SLA guarantee

We guarantee availability of IT Support

We guarantee our services with a SLA (Service Level Agreement) contract. We have set clear rules and penalties with our customers.

Fast response time

Each customer has a signed contract with us (electronically, of course), where the rules are clearly defined. However, we can handle most requests much faster.

Control over expenditure

Our customers have the possibility to "cap" their monthly expenses and any further request is then subject to the approval of the responsible person on the client side

Reporting included in service price

Every month our customers receive a report with all the details.

You only pay for what you use

We have a pay-as-go model, you only pay for the services you use with a minimum monthly fee guaranteed by SLA. SLA 4BD (4 working days) is always FREE, the only condition is signing a framework contract.

We will implement an efficient and accessible IT service management system

  • Analysis and audit of the current situation
  • Proposal of changes using best practices
  • Deployment without painful impact on the company's operations
  • 3 month trial period with evaluation
  • Ongoing monitoring of needs included in the price of the service

ICT-GROUP a reliable Microsoft partner in the world of ICT

Do you need fine-tuned IT to support your business or just need help with a specific technology?

We can supplement your IT department with technicians with the necessary competencies or provide complete outsourced IT management including IT support.

We specialize in cloud solutions, cybersecurity including IT technology delivery and service.

Lenka will help you in every situation

Group 397

Lenka Krutinová

Managing director | ICT-GROUP

Chat with an IT Expert

ICT-GROUP provides lightning-fast IT support with a team of elite IT professionals your business can rely on. Whether you're working remotely or on-site, ICT-GROUP provides real-time troubleshooting, device-level, application-level, network-level security, and comprehensive IT management for a low monthly cost.

Don't you like forms? Call  777 800 167 or email sales@ict-group.cz. We will get back to you within 24 hours, but very likely much sooner.