How much does IT outsourcing cost in the Czech Republic? Real numbers, not “it depends”

What does IT outsourcing cost in 2026? Real price bands for the Czech market, what a flat fee must include, and how to compare offers. See your price instantly.

Ask three IT companies for a quote. A week later you have three offers: one bills €37 an hour, another wants a flat €490 a month, and the third wrote that “the price depends on scope” and they would love to discuss it in a meeting.

All three look reasonable. And they cannot be compared.

That is not an accident. In this industry the price list is usually the outcome of a sales meeting — not its starting point. We play it the other way round: our prices are public on our website, and in this article we add the context of the whole market. So you can compare any three offers, not just ours.

Why offers cannot be compared: three pricing models

Nearly every IT outsourcing offer in the Czech Republic falls into one of three models — and each says something different:

1. Hourly (pay-as-you-go). You pay only for time worked. Sounds fair, and for the smallest companies it is. The catch: nobody tells you in advance what a month will cost. And above all — hourly billing rewards firefighting, not prevention. A vendor who earns money when things break has no reason to keep things from breaking.

2. Flat fee per user or device. A fixed monthly amount, whatever happens. Predictable, scales with the company. The catch: a “flat fee” without a defined scope is just a word. Two offers with the same number can differ by half the work.

3. A flat “monitoring” fee plus billed interventions. The trickiest model: a low number on paper, but you pay for watching — every actual fix is billed by the hour on top. Looks cheap, tends to be the most expensive.

Real price bands (Czech market, 2026)

What you will actually meet in offers, from cheapest to priciest:

A one-man “IT guy on call”: roughly 300–600 CZK (≈ €12–25) per hour. For a company under five people this is often enough. The limits are the same as with an internal admin: one person, holidays, sick days, capacity. And prevention (updates, backups, access reviews) happens “when there is time” — meaning never.

An IT company’s hourly rate: roughly 1,000–1,500 CZK (≈ €40–60) per hour. Ours specifically: consulting from €59/hour. For that money a senior engineer should show up, not a junior whose escalation path is “let me ask a colleague”.

A monthly flat fee: from low hundreds to over a thousand euros a month, depending on company size. This is where the market spread — and the fog — is biggest. Our prices are public, so they can serve as a concrete reference point:

Per-user items come on top — and this is exactly where you should insist on an itemised offer, because this is where offers differ: Microsoft 365 Business Premium licences (€20 per user/month with us, unless you already have them from Microsoft or another reseller), unlimited Microsoft 365 backup (€4 per user/month) and support — either unlimited on-line IT support (€41 per user/month) or an hourly rate of €59. Most companies call for 1–3 hours a month; above that, the unlimited flat rate pays off.

A worked example from our on-line calculator: a company of 8 people comes to €241 a month — fixed for the whole company, no counting minutes. For comparison: one internal IT employee costs upwards of €2,500 a month including levies. That is not an argument against hiring one — we covered what an external team should actually deliver in IT support services: what you actually get for the money.

The one-off cost offers stay silent about

A serious transition to outsourcing has a one-off item: taking over the environment — inventory, documentation, reconfiguration. With us it is the Microsoft 365 cloud deployment at €1,669 (can be spread over 12 monthly instalments): kick-off, environment mapping, Microsoft 365 audit, device enrollment, pilot, migration, training and hand-over (details in the price list).

An offer with no one-off deployment at all means one of two things: either the takeover will not happen (and you will spend the first year on an undocumented environment), or it is dissolved into a higher flat fee where you cannot see it.

What a flat fee must include, so you compare like with like

Ask every vendor to put these seven things in writing: monitoring that sees problems before your people do · updates for all devices, not just Windows · backups including a regular restore test · account management for joiners and leavers · a helpdesk with a defined response time · security oversight · and a monthly summary of what was done.

If any of these is missing, the offer is not cheaper — it is smaller.

How to compare three incomparable offers

Convert everything to a price per month for your headcount — estimate hourly billing at 2 hours per user per month, and with “monitoring” fees get written confirmation of what is included, then add the interventions. Next, compare what you actually get for that money (the seven points above). And finally, the question that separates professionals from the rest: “What happens when I want to leave?” The right answer: documentation and access are yours all along, and the hand-over is described in the contract.

Price is, in the end, the second criterion. The first is whether your IT keeps working even when one particular person does not.

Find out what you are paying for today — in 5 minutes

Before you start comparing offers, find out where your IT stands right now. Run the free on-line security audit — 13 checks, 5 minutes, no meeting. Of the 262 companies that have taken it, 151 had at least one serious finding. The report lands in your inbox; if your current provider is doing their job, the audit will confirm it — and that is worth knowing too.

And if you want to see a concrete price for your company right now: an on-line quote with no salesperson. Build the offer yourself — you see the price instantly.

Frequently asked questions

Why is the price spread on the market so big?

Because “IT outsourcing” is not one service. Under the same name you can buy an on-call hourly repair service or fully managed IT with monitoring, backups and security. Compare the content, not the label.

Do you pay per user or per device?

Both exist. Per user is more common today and fairer — one person has a laptop and a phone and you handle them as a single item. What matters most is that the unit is clearly defined in the contract.

Are Microsoft 365 licences included in the flat fee?

Usually not — licences are a separate item. With us specifically, Microsoft 365 Business Premium is €20 per user/month (unless you already have licences directly from Microsoft or through another reseller — the flat fee then covers managing them). An offer that does not specify the licence type looks cheaper in comparison than it really is — Business Basic and Business Premium are several euros per user per month apart.