ZERO TOUCH IT is our product — fully managed IT for a flat monthly price.
A new hire gets an email and a code. The laptop sets itself up fully automatically. Microsoft 365, encryption, backups, monitoring. No IT stress, no hourly billing, a fixed monthly price. Win, Mac, iOS, Android.
Amundi
ČVUT
E-Consulting
Grohe
Royal Enfield
In writing. By process. No surprises.
200+ companies. In business since 2004.
Run your own security check in 5 minutes. Your IT person doesn't have to know. If you find issues, you can hand them the report. Your call. The audit covers ~7 technical areas — MFA enforcement, leaked passwords on the darkweb, mail security (SPF/DKIM), certificate validity.
Your company email, your domain. Within 5 minutes you'll get your company's security report card — including how many of your accounts have already leaked.
We take on only as many clients as we can onboard properly. Here's the reality, month by month.
One slot = one full ZERO TOUCH IT onboarding. Current month is booked out — if you're in a hurry, reserve a slot in the next months.
No form. No "we'll figure it out on the phone." 6 company types, 6 paths, hard numbers.
Kick-off, mapping, Microsoft 365 audit, ZTI enrollment, pilot, migration, training, hand-off.
Flat fee. Doesn't shift as your headcount grows within the tier.
Choose monthly or contractual notice, whichever fits. Prices excl. VAT.
One user, two weeks. Long enough to see ZERO TOUCH IT in real use. Pick the path that fits — then decide whether to roll out the flat plan.
Designed for companies of 6+ users
These aren't productized packages with a fixed onboarding fee. They're three situations where we start working differently — because not everything can be automated.
Want to take your agency's IT to the next level? We help draft the public tender (specifically, what you should be asking for) or give you an independent second opinion. We have experience with government and with large-scale projects.
Need something tailored — custom integrations, bespoke processes, or migrations that don't fit a standard package? We have the team to get you there without detours.
Roman, Kuba, or Jirka. Cloud, security, infrastructure. Sometimes one hour is all it takes to move forward. If you want a recurring relationship — we'll work it out.
HQ sits in Atlanta, Düsseldorf, or Zurich. Your Prague team needs IT resolved now — but the global outsourcer replies two days later via ticket #4732. We become your local IT department: we come on-site to your office, we speak both Czech and English, we hold your corporate standards and add the Czech legal specifics.
Contract directly with your Czech entity. No ServiceGlobal, no IronSystem, no outsourcer in between.
We come to your office whenever it makes sense. We speak Czech and English, and align timezones with HQ.
We align with your global IT policies. We handle Datová schránka, eIDAS, ISDS, GDPR, and other Czech specifics.
When a new colleague joins, you send them an email with a one-time code. After the first sign-in, the laptop (Windows, Mac, iPhone, Android) installs its own apps, Microsoft 365, email, encryption, and backups. Then we monitor, update, and back things up automatically every day. No on-site sysadmin, no waiting until Monday.
When a new colleague joins, we create their account. You send them an email with a one-time code, and they sign in for the first time with it.
Just unbox it and turn it on. After sign-in, apps, Microsoft 365, email, encryption, and backups install automatically. Works on anything — Windows, Mac, iPhone, Android. No on-site sysadmin needed.
Every day we automatically monitor, update, back up, and check security — 24/7. If something happens, we call you, not the other way around.
A layer-by-layer decomposition.
No irreplaceable hero. No excuses.
System, process, automated checks. Maintenance every night, not manually once a month. No "I'll forward it to a colleague," no "wait till Monday." If something's off, we fix it before you notice.
We'll help you — we're your partner, not your rival. No finger-pointing about who's to blame or why things are the way they are. We help you automate and keep things up to date — Microsoft 365 tenant, Inforcer policies, security stack, monitoring. White-label. We don't need to talk to your client or your employees directly. We're your IT wingman, full stop.
Case studies our clients approved for publication.
The client thought they needed a more expensive server. We measured it instead.
The bottleneck was elsewhere. New-hardware migration averted, the money stayed in the pocket.
"ICT-GROUP came with data, not assumptions.
The app kept stalling. The client wanted to buy a beefier server.
Detailed analysis showed hardware wasn't the issue. A 24h image cache solved it.
"The biggest load wasn't the database or the user count — it was repeating the same calculation over the same data.
From dev-cloud chaos to certifiable production.
Infrastructure built by developers was hitting limits on security, cost, and auditability. We moved Azure + GCP into Infrastructure as Code (Terraform) and deployed Cloudflare. Ready to scale to tens of thousands of users and aligned with ISO and NIS2.
"We needed to move Azure infrastructure management out of the developers' hands and into a professionally managed production. ICT-GROUP got us from chaos to a certifiable environment.
Three quiet changes that calmed accounting, the server, and endpoints.
Pohoda accounting exposed to the internet without protection. Occasional morning server outages. Employees freely installing apps. Together with proxyholder Ivana Bayerová we worked through three areas — secure access with MFA, a planned zero-downtime server migration, and tighter app-install controls.
"What I value most is that they always explained clearly what was happening and why a change mattered.
Their own digital team + our expertise where it matters.
Eleven has its own digital team that handles day-to-day IT. We bring in expertise where having an experienced team makes sense — server management, data backups, cybersecurity. We don't take over everything, just what's needed.
"The partnership is built on combining independence with expert support. In critical areas, we can lean on an experienced team. I especially appreciate their willingness to share know-how and the openness in communication.
The backbone of our client base — 5–100-person companies on ZERO TOUCH IT.
Selected corporate clients. Currently 80+ corporate clients (part of 200+ companies of all sizes total).
We work with hospitals, universities, ministries, and municipal districts.
When we get invited as experts, we keep it plain-spoken. What actually protects companies — and what's just marketing noise. No technical jargon.
A practical guide to IT security for companies without an in-house security team. What actually helps — and what's just a sales line.
When you call, you reach someone who knows what your tenant or infrastructure looks like. No script. No "I'll transfer you." If you've ever dealt with support from the big cloud players, you know what we mean (a small kind of hell, even for the hardened).
They help us automate what people don't have time for. Watching, documenting, optimizing. They don't talk to clients (and we don't really plan for them to — that's what the team above is for).
123 articles on Microsoft 365, Defender, Intune, Apple, MFA, and Cloudflare. No marketing.
Writing since 2021. 123 articles on IT for companies of 5–500.
30 minutes with Roman. We'll talk through your situation, your pain points, and your plans. Before the call I'll prepare an IT and security audit for you. Even if we don't end up working together, you'll walk away with a valuable report on your current IT.
Phone hours 9:00–18:00 on weekdays. We'll get back to you within 24 hours, always.
In 5 minutes you'll know where you stand. Free, no strings attached, no sales call.
