I don't want to switch vendors, that's a nightmare. How do you handle it?
We're not handling a vendor switch. We make sure IT isn't dependent on one person or one company. We build most of the setup in parallel on our hardware — you keep running as usual, nothing gets dug up. Once everything is tested, we cut over. If something doesn't work, we roll back. No risk to production.
We already have an in-house IT person / IT firm. What about them?
Most clients do. In practice, few of them make it to a strategic role — no time, no headroom, no scope. Their head is stuck in the daily grind (password resets, device swaps, fire-fighting).
We don't do the grind — that's what automation is for: Intune, Defender XDR, Inforcer, monitoring. Your IT person gains room to do what they're good at (projects, integrations, AI, in-house dev). We work under their brand in Partner Mode (white-label), with audit + monitoring sitting above their work — no swap-outs, no finger-pointing.
We don't attack people. We fix systems.
How much does it actually cost? What's extra?
Pricing is on the website. One setup, then a fixed monthly fee based on team size. Included: helpdesk hours, Microsoft 365 tenant management, updates and patches, Defender XDR endpoint security, Inforcer policies, 24/7 monitoring, immutable backup (Arrow Cloud).
Optional extras: M365 Business Premium licenses, unlimited backup. For anything outside the bundle — hourly rate from 1,490 CZK/h (Roman, Kuba, Jirka). No forced upsells. No invoice surprises.
How long until everything is up and running?
Pilot: 7 days from contract signing. Laptop ready, one user testing.
Full onboarding up to 50 people: 4–6 weeks. 50–150 people: 8–12 weeks. Enterprise with on-premise: depends on complexity.
Step by step, no "weekend nuclear option".
I'm worried about outages during migration. What if it doesn't work?
Parallel setup is the standard. We build on adjacent hardware, test, and cut over only what works. If anything breaks, we roll back to the previous state — no data loss, no downtime. Reversible.
Month-to-month notice in year one. If anything isn't working, you walk without exit fees.
Microsoft 365 licenses — do you bill them, or do we?
Usually you pay us for licenses. We're a Microsoft Solutions Partner CSP — one invoice, one support contact, monthly upgrade/downgrade flexibility, fast SKU changes without going through Microsoft.
If you want licenses under your own contract (typical for enterprises with a global agreement) — no problem. We manage your tenant, you keep the licenses. We'll tell you straight which path fits you.
What if I need something that isn't in the bundle?
Three paths: custom solution (integration, dev, non-standard migration), hourly consulting (Roman, Kuba or Jirka, from 1,490 CZK/h), or a custom contract (100+ people, regulated sector).
Some things don't fit autopilot. We say so straight.
Apple, Android, Linux — what do you support?
Windows (laptops, desktops) via Intune + Autopilot. Apple (Mac, iPad, iPhone) via Apple Business Manager. Android (corporate mobiles) via Intune. Linux: fully supported — mostly server infrastructure, we have clients with hybrid Win+Linux stacks.
Do you support Linux? Yes! Mostly server operating systems.
We have on-premise servers. Do we have to move to the cloud?
No. Cloud-only isn't a requirement. Hybrid mode is often the best fit — we separate what makes sense in the cloud from what should stay on your own hardware.
Typically to cloud: identity (Entra ID), mail, mobility (Intune), backups, collaboration. On-premise typically stays: ERP, file servers with specific licenses, custom apps, regulatory constraints.
We help you decide what actually hurts, not what's trendy.
GDPR, NIS2, public sector — do you handle these?
Yes. GDPR: we're a data processor, we sign a DPA on entry, record audits, DPIA, breach notification. NIS2: we prepare clients under regulation (manufacturing, energy, transport, healthcare, finance), compliance, audit, incident reporting.
Public sector: we're registered as a supplier in the Cloud Computing catalogue (CC) and we meet all the requirements of Act No. 365/2000 Coll. on information systems of public administration (ZoISVS) for entry into the CC catalogue. CC catalogue entry →
If your sector falls under specific regulation and you want to know what it means — 30-min consultation with Roman, free of charge.
If you have a question that isn't here — email Roman. We'll add it.