20 years in IT. 200+ clients. 7-year average partnership.
Out of a Czech Foreign Ministry contract grew a company that understands businesses. Roman Krutina, Lenka Krutinová and a team of eight.
A rejected proposal that became a company.
Roman Krutina started his career on the help desk of the Czech Ministry of Foreign Affairs after graduating from CULS in systems engineering and IT. For the Czech EU Council Presidency he proposed a BlackBerry-based mobile solution — secure, remotely manageable, revolutionary at the time.
Leadership rejected it as "impractical." Roman quit, registered as a sole trader, and entered the same tender as his own company. He won.
That's how ICT-GROUP began. For fifteen years we delivered to the Foreign Ministry — quietly, audit by audit, project by project. When the ministry began bringing IT in-house, we faced a choice: fight for a lost contract, or pivot to a market segment where our discipline and processes earn their keep.
We chose the latter. Today we run two parallel streams: SMBs (5–500 users), where our zero-touch automation removes the need for an in-house engineer, and discreet second opinions for enterprises who suspect their existing IT isn't right but don't want to make it political.
22 years can't be photographed. Here's the skeleton.
Roman Krutina founds the company after winning the Foreign Ministry tender he had left as an employee a year earlier.
Mobile secure solution on BlackBerry for diplomatic operations. The reference that opened further government contracts.
Fifteen years of stable partnership. Audits, certifications, a flawless operations track record.
As the ministry brings IT in-house, ICT-GROUP shifts to the commercial market. First productized services for small and mid-size businesses.
Launch of the flagship product — fully managed M365 stack with zero on-site engineering. Microsoft Solutions Partner status.
PRO+ tier ready for NIS2 compliance. Eight in-house AI "co-workers" (Chuck, Yoda, Neo and others) running 24/7 monitoring and log analysis.
Two hundred active clients, average 7-year partnership. Occasionally we end relationships ourselves when we feel it isn't a fit — better to part on good terms than struggle on.
Four principles we build the stack on.
Automation beats user training
Patches, backups, monitoring and password rotation must run themselves. Relying on users to be careful is a losing strategy. Our architecture is built on the principle that mistakes shouldn't be fixed in a hurry — they shouldn't happen by design.
Predictable pricing, not hourly billing
Monthly flat fee per user. No nickel-and-diming, no stress over billing every minute. The client knows what they pay, we know what we get. A balanced relationship from day one.
No salesperson, no fluff
Free 5-minute audit before any business conversation. Pricing visible to anyone without a form. If you don't come back after the audit, fine — you have a report and we have a clean conscience.
People aren't the problem. Architecture is.
"The biggest security problem remains people. Training helps but isn't a cure-all. IT should enable people to work safely and comfortably." — Roman Krutina on Martin Hurych's podcast (episode 046)
Who to email by situation
Seven people, each with their specialty. No call center, no "I'll transfer you."
Roman Krutina
Quotes, contracts, audits, long-term strategy. First point of contact for clients.
Lenka Krutinová
Contracts, invoicing, legal, GDPR / data protection.
Jakub Krutina
Microsoft 365 architecture, Azure tenant management, Intune policies, Defender configuration.
Jiří Cisár
Escalations, critical and major incidents (P1/P2), on-premise infrastructure, vendor support.
Martin Malkus
User onboarding and offboarding, daily requests, end-user support.
Kačka Krutinová
Marketing, creative, brand, and copy. Everything you see here passed through her hands.
Kryštof R.
Security audits, vulnerability research, threat hunting. Passive reconnaissance, M365 / Azure attack-surface analysis.
Your first 14 days with us
No fog. Specific milestones, specific outputs. If something's slipping, we tell you — not the other way around.
30-minute intro call
No deck, no slides. Just questions about what you're solving. If we're not the right fit, we'll say so. If we are, we'll suggest a path forward.
Free technical audit
External scan + Microsoft 365 and on-premise analysis with your sign-off (read-only). We surface risks, weak spots, and quick wins.
Quote and scope of services
Specific numbers. Specific scope. No "we'll see later." You sign or you walk — no hard feelings on our side.
Pilot or full kick-off
Pilot deployment on 5 devices (quick proof it works), or a full kick-off. Depends on company size.
What we usually get asked
If something's missing, let us know — we'll reply directly and add it here.
How much does the 30-minute intro call cost?
I already have a vendor. Can you give a second opinion?
Do you respond outside business hours?
Do you travel to clients outside Prague?
How fast can you actually start?
What if after the first call we're not a fit?
4.96/5 from 24 Google reviews.
"Our company had the privilege to work with ICT-GROUP and we have to say we were extremely satisfied. The firm provided us with complete IT services."
"ICT GROUP is a team of professionals — they have always helped us with our IT problems and found optimal solutions tailored to our needs. We can only recommend them."
"I met ICT-Group via their CEO Mr Krutina on a business club. Roman is a trustworthy person and very competent."
"Fair and flexible IT firm with a portfolio of modern solutions."
"Working with ICT-Group has been excellent. They always find a solution at a fair price."
"Professional service, fair price. We've been working with them long-term."
Roman on Martin Hurych's IT security podcast.
When we're invited as experts, we speak plainly. About what actually protects companies and what's just marketing noise. No technical jargon.
IT security for non-experts
A practical guide to IT security for companies without an in-house security team. What actually helps and what's just a sales pitch.
Start with a free audit.
Drop in your business email. Run the audit online, on your own. No calls, no sales rep, no spam. Genuinely free.
- Genuinely free. No paywall.
- No sales call. You reach out when you want to.
- Run it yourself. Self-service.
- Your data stays yours.