Contact

Let's talk.

Three ways to start. No tricks, no pressure. Your situation, your goals, our take.

IT support · helpdesk
+420 774 884 485
Existing client with a technical issue? Call helpdesk directly — operators have your account on screen and start working immediately.
under 1 hr
Average response time during business hours
200+
Companies under management · average tenure 7 years
0 CZK
Initial 30-minute call with Roman
24/7
System monitoring and auto-recovery for ZERO TOUCH IT clients
30 minutes, free

Book a call

No deck, no prepared agenda. You tell us what you need to solve. Either we suggest a path forward, or we tell you straight that it's not for us.

Open calendar
Reply within 24 hours

Email us

Describe what you're looking to solve. Feel free to forward another vendor's quote you can't evaluate yourself. We reply within 24 hours, no exceptions.

Email Roman
Mon–Fri 8–18

Just pick up the phone

Roman answers his phone weekdays 8 to 18. Outside those hours leave a message — we'll get back to you as soon as we can.

+420 777 800 167
Team

Who to email by situation

Six people, each with their specialty. No call center, no "I'll transfer you."

Roman Krutina

Roman Krutina

CEO · Strategy & sales

Quotes, contracts, audits, long-term strategy. First point of contact for clients.

Lenka Krutinová

Lenka Krutinová

CEO · Contracts & billing

Contracts, invoicing, legal, GDPR / data protection.

Jakub Krutina

Jakub Krutina

Microsoft 365, Azure, Intune

Microsoft 365 architecture, Azure tenant management, Intune policies, Defender configuration.

Jiří Cisár

Jiří Cisár

Infrastructure, security, on-premise systems

Escalations, critical and serious incidents, on-premise infrastructure, vendor coordination.

Martin Malkus

Martin Malkus

Day-to-day user support

User onboarding and offboarding, daily requests, end-user support.

Kačka Krutinová

Kačka Krutinová

Marketing · visuals · copy

Marketing, creative, brand, and copy. Everything you see here passed through her hands.

Kryštof R.

Kryštof R.

Security researcher

Security audits, vulnerability research, threat hunting. Passive reconnaissance, exposure analysis for Microsoft 365 and Azure tenants.

Addresses

Where to find us

Registered office & billing

ICT-GROUP s.r.o.

Office
Dandova 2593/6, Praha 9, 193 00
Company ID
61676802
VAT ID
CZ61676802
Data box (CZ)
xf6bd9b
Account (CZK)
2001983028/5500 · Raiffeisenbank
IBAN (CZK)
CZ48 5500 0000 0020 0198 3028
SWIFT (CZK)
RZBCCZPP
Account (EUR)
2600411558/2010 · Fio banka
IBAN (EUR)
CZ18 2010 0000 0026 0041 1558
SWIFT (EUR)
FIOBCZPPXXX
Offices (where we meet)

Prague 10 — offices

Dolnoměcholupská 1418/12, Praha 10, 102 00

Drop by anytime — just let us know first. Coffee's on us.

Hours & response time

When (and how fast) we respond

No vague "soon." Specific times based on the channel and time of day.

Mon–Fri 9:00–18:00
Phone, email, online support
under 1 hr
Mon–Fri 18:00–22:00
Online support (paid add-on for ZERO TOUCH IT)
under 4 hrs
Sat–Sun
Online support (critical incidents only)
under 8 hrs
Around the clock 24/7
System monitoring and auto-recovery (ZERO TOUCH IT)
Instant
Free online IT & security audit

Free online IT & security audit. No meeting needed.

Run your own security check in 5 minutes. Your IT person doesn't have to know. If you find issues, you can hand them the report. Your call.

🔍 External check · free
  • Genuinely free. No paywall.
  • No meeting needed. Online anytime, anywhere.
  • Run it yourself. Self-service.
  • Your data stays yours.