Will your company survive the departure of its IT admin?
It's not about whether your IT admin will one day leave. It's about how much leaves with them.
In a single summer, two companies called us with the same sentence: our IT admin is in hospital, heart attack. The first concern was of course a colleague's health. Right after that, operations. The systems kept running — but nobody could log in, nobody knew what could safely be restarted, and nobody at all knew the backup password.
A heart attack is just one of seven scenarios in which a company loses its IT overnight. The others: resignation, long illness, conflict, a supplier going bankrupt or being sold, ransomware at the supplier. All of them come down to the same thing: how many people would have to disappear for operations to stop. It's called the bus factor. If the answer is “one”, you have a critical risk. With an employee just as with an external IT company.
The good news: you can get ahead of it. It comes down to ten concrete areas — domains, backups, emergency accounts, passwords, contracts and more. You can verify each one yourself, free, without your IT admin. That's exactly what the check below does. The full story and the checklist of all ten areas are in the article Will your company survive the departure of its IT admin?
IT Continuity Check
10 questions, one per area. You answer yes, no, or don't know. It takes five minutes, no registration.
You'll see the result instantly on screen: an overall score, a ten-area traffic light, and three steps you can start tomorrow morning. If you want, continue with the expert round — backups down to the 3-2-1 rule.
What you get
Instantly on screen, free
- ✓an overall score and a ten-area traffic light — where it's green, red or “we don't know”,
- ✓three steps you can start tomorrow morning.
The report by e-mail — also free
- ✓an action plan for each of the ten areas — what to do and in what order,
- ✓a “forward this to your IT admin” page — the questions and the proofs to ask for,
- ✓optionally: a 90-day reminder to test your emergency account.
Template: Critical Access Register
Template preview — the full version comes with the report.
What top-quality documentation looks like
Documentation drawn by hand goes stale the day you finish drawing it. The sample below is different: it's generated from machine-readable data about the environment — the environment changes, the document regenerates. That's exactly what today's IT management standards expect for companies of 10–200 people.
- ✓an interactive network map and a matrix of allowed flows,
- ✓a step-by-step emergency-account (break-glass) runbook,
- ✓a backups & recovery card with verification cadences,
- ✓a filled-in Critical Access Register.
Why tell us, of all people
Out of 262 companies that ran our free online audit, 151 had at least one serious security finding. Continuity plays a bigger role in that than you'd expect — accounts left behind by former employees are among the most common findings.
Microsoft Solutions Partner · Cloudflare Partner · Managing IT since 2004
Roman & Lenka
owners of ICT-GROUP
We've been managing IT hands-on since 2004. We built this check the way we'd want to receive it ourselves — completely free, no strings attached.
Want the outside view too?
The Continuity Check shows what your IT looks like from the inside. The free online security audit looks at it from the outside — 13 checks, 5 minutes, no meeting. Each complements the other.
Frequently asked questions
We have an external IT company — does this apply to us?
Yes â and possibly more than companies with an in-house admin. CloudNordic and Kaseya are both cases where the failure originated at the supplier and its customers paid for it. The same applies to you, just substitute “supplier” for “IT admin”: keep your own copy of the backups, your own access, and an exit agreed in the contract.
Isn't this a sign of distrust towards our IT admin?
The opposite — it protects them most of all. As long as everything lives in their head, they can't take a calm holiday, let alone proper sick leave. A good admin welcomes the sealed envelope and a second emergency account.
Is this the same as your online audit?
No. The audit is a passive scan from the outside — 13 checks of what's publicly visible from your domain. The Continuity Check asks inward: who owns what, who knows what, and when you last tested it. Each complements the other.